Infinity Oaks Ranch (“we,” “our,” “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. To better protect your privacy we provide this notice explaining our online data collection, processing and usage practices, and the choices you can make about the way your information is collected and used.  To make this notice easy to find, we make it available as a link in the footer of our Website. We reserve the right to change this Privacy Policy at any time, so refer back often to read the most current version.

The Information We Collect, Why We Collect It, and How We Collect It

We may collect the following types of data about you when you use the Websites:

  • Personal Information
  • Communication Information
  • Navigational Information
  • Payment Information

Personal Information is information that you voluntarily submit to us and identifies you personally when you fill out forms on our Website, and may also be included in the other types of data described below. This includes, but is not limited to, your name, address, phone number, email address, business name, and other information about you or your business when you contact us via the online form on the contact page or other forms we may implement on other pages. Personal Information can also include information about any transactions that you enter into on the Website e-commerce section, and information about you that is available on the Internet, such as from Facebook, Twitter and Google, or publicly available information that we may acquire.

Communication Information is collected if you contact us using the online forms, or by direct email. We may keep a record of that correspondence. The information we collect will include the details of the messages you send and receive using our online website forms and e-commerce system including, without limitation, the date/time you sent or received a message and the contents of that message.

You are free to explore the Website without entering any personal information about yourself. When you visit the Website in this manner, we collect Navigational Information.

Navigational Information includes details of your visits to the Website including, but not limited to, browser information, computer hardware and operating system information, geographical location data, IP address, length of visit, pages viewed, referral source, and other communication data. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique.

The Payment Information we collect and process when you purchase any of our products and/or services, includes credit card numbers and billing information. Credit cards are processed using third-party PCI-compliant service providers.

Children Under the Age of 13

The Website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at info@infinityoaksranch.com, so that we may delete the information.

The Way We Use Your Information

In addition to uses explained elsewhere in this Privacy Policy, we use the Personal Information you provide to us to process a payment, identify you for support purposes, and to assist us in answering your questions or responding to comments. We also may send you information about our services or communicate with you about your correspondence with us. We do not share this information with outside parties except to the extent necessary to complete a payment or for complying with court orders or other law enforcement requests.

Communication Information is used for support services for the Website, and to contact you about our services from time to time. We may (but are not obligated to) view the contents of any email or message sent to us by you or others, whether or not you have viewed its contents. Messages or emails sent to us are not private and are not confidential. Email addresses are not shared with outside parties.

Navigational Information is used to operate the Websites, improve navigation, track user tendencies, and allow for other administrative purposes that might arise from time to time.

If you give us Payment Information such as credit card information, we use it solely to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose information about you that we collect or you provide:

  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or interested party of any products or services.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Our Website may also include public forums or blogs. Please keep in mind that if you directly disclose any information through our public blogs or forums, this information may be collected and used by others and you are responsible for any post you might make. We may correct or delete any information you have posted on the Website if you so request. Please email info@infinityoaksranch.com with your request.

Finally, we never use or share the Personal Information you provide to us in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Third-Party Websites

Our Website may provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy also does not apply to these other websites. Please refer to the other websites for any privacy policy they may have.

Cookies

The Websites use cookies. By using the Website, you consent to our use of cookies. Cookies are small text files that are sent to web browsers by web servers, saved on a user’s computer, and which may then be sent back to the web server when the browser requests a web page. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the web server to identify and track users as they navigate to different web pages on a web site, as well as identify users returning to a web site. Cookies may either be persistent or session cookies. Persistent cookies are stored by the browser and will remain until they expire or are deleted by a user. A session cookie will expire at the end of a user session, when the browser is closed. We use both persistent and session cookies. None of our cookies store any credit/debit card information nor password details.

Cookies do not contain information that personally identifies you. However, Personal Information that you provide and we store about you may be linked, by us, to information stored in and obtained from cookies. Cookies we use on the Website are those which are necessary for access and navigation, and track usage. We may use the information we obtain from your use of the Website and cookies to:

  1. Recognize your computer when you visit our Websites
  2. Track your use as you navigate through the Websites
  3. Enhance the Websites’s usability
  4. Administration of the Website

At this time the Website do not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions. However, you can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered on our Website. Please consult the “Help” section of your browser for more information.

Log Files

Our web servers record certain requests and transactions in log files. This log data is used for operation of the Website, to maintain the quality of the Website, troubleshooting, statistics, analytics, and to monitor system security and can be analyzed to that end. There is also information about your computer hardware, operating system, and software that is automatically collected by us in log files. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses.

Our Commitment to Data Security

We secure the Personal Information you provide on computer servers within an infrastructure that puts strong safeguards in place to help protect customer privacy. All data is stored in data centers with a highly secure, controlled environment. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Website, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We do not store your complete credit card number or card code on our servers.

How You Can Remove Your Information

If you would like to have your account and Personal Information deleted, please contact us at info@infinityoaksranch.com, or by mail at Infinity Oaks Ranch, PO Box 249, Kosse, TX  76653.

Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services. We also may retain your Personal Information as needed to comply with legal obligations or resolve disputes. We may retain system log files indefinitely that might be linked to your Personal information.

Changes to our Privacy Policy

We will post any changes we make to our privacy policy on this page and they will go into effect immediately upon posting.

Contact Us

Should you have other questions or concerns about this privacy policy, please send us an email to info@infinityoaksranch.com.